Troubleshooting | CB10 power switch is in the upper POWER position, but does not make any sound or respond to controls

Learn how to troubleshoot a CB10 is set in the upper POWER position without responding or making sound.

Updated at March 2nd, 2026

Affected Products

Hardware Model/Series CB10
Software n/a

Problem

The CB10 power switch is in the upper POWER position, but does not make any sound or respond to controls.


Causes

  • The battery is depleted and needs to be charged.
  • The speaker has gone into low-power conservation mode.

Solution | Workaround

Start with a power cycle (switch the power switch down then back up again). This will either show you if your battery is depleted and needs to be charged, or if your speaker has gone into low-power conservation mode (after approx 30 minutes of inactivity), and if so a power cycle will return the speaker to normal operation.