FAQ

Frequently Asked Questions

• FAQ | Do the RMXa Series amplifiers have Universal Power Supplies?
• FAQ | Do the GX Series amplifiers have Universal Power Supplies?
• FAQ | What are the cross-over frequencies for the WL2082 (ILA) speaker?
• FAQ | How can I directly stream audio from a PC to MP-M Series mixers?
• FAQ | Are the KLA Series loudspeakers IP rated?
• FAQ | Are the E Series loudspeakers IP rated?
• FAQ | Are the WL3082 Array's IP rated?
• FAQ | Can a TouchMix mixer use Dante or AES67 for audio routing?
• FAQ | Can TouchMix series mixers integrate directly with Q-SYS?
• FAQ | Does the TouchMix-16 have a RJ45 Accessory Jack or. K-Lock Security Slot?
• FAQ | How many spaces does the TouchMix-30 occupy in a rack?
• FAQ | Can I change the timestamp assigned to recorded files on the TouchMix-8 and 16?
• FAQ | Can I disengage the TouchMix-30 Preamps from the signal path?
• FAQ: Can TouchMix series mixers integrate directly with Q-SYS?
• FAQ | Can a TouchMix mixer use Dante or AES67 for audio routing?
• FAQ | Can I hook up an external word clock to the TouchMix-30?
• FAQ | Can I change the font size on the TouchMix?
• FAQ | Can I use TouchMix 30 with my conferencing software in Windows?
• FAQ | Does TouchMix record the dynamics/eq/fx?
• FAQ | Are there buffer limits for the clipboard in a Touchmix?
• FAQ | Can I copy channel settings on a Touchmix to different scenes?
• FAQ | Can I use a 3rd party control system to control my TouchMix mixer?
• FAQ | Can the RJ45 connector on the Touchmix 30 be used with digital snake?
• FAQ | Does the TouchMix series use log taper or linear taper pots?
• FAQ | Can I link multiple Touchmix mixers digitally to act as a larger mixer?
• FAQ | Can I use the Touchmix as an audio interface?
• FAQ | Can I use any kind of microphone for the RTA functions on a Touchmix?
• FAQ | Does the TouchMix-30 Pro have a computer interface for a DAW?
• FAQ | Which RJ45 port on the router should I connect to my TouchMix?
• FAQ | Why do my recordings sounds like they are out of sync or slowed down/sped up from my Touchmix when imported in a DAW?
• FAQ | Can I send audio from my wireless device to my Touchmix thru the Wi-Fi dongle?
• FAQ | Why is there no USB Wi-Fi Adapter supplied with the TouchMix-30 Pro?
• FAQ | The TouchMix DAW utility won’t export one or more of my tracks into the session. Any ideas?
• FAQ | Will the settings of the channel high and low-cut filters effect the TouchMix automatic microphone mixer?
• FAQ | Will the TouchMix-8 and 16 also get an automatic microphone mixer?
• FAQ | Will the TouchMix automatic microphone mixer affect my Aux Sends?
• FAQ | When I use the TouchMix automatic microphone mixer, how does it change my signal routing?
• FAQ | What kind of automatic microphone mixer is the TouchMix automatic mixer?
• FAQ | Is the TouchMix automatic microphone mixer a “Dugan”?
• FAQ | Can I use the the TouchMix automatic microphone mixer to mix my band?
• FAQ | Do you have any instructions or guides for using my TouchMix-30 Pro for Control Room Monitoring?
• FAQ | Are the user button configurations all the same on each model of TouchMix?
• FAQ | What Wi-Fi router should I use with TouchMix?
• FAQ | Are commercially available USB Wi-Fi Adapters compatible with TouchMix?
• FAQ | On the TouchMix, are aux buses pre- and post-fader selectable?
• FAQ | After exporting tracks from my DAW and making them into a TouchMix session using the DAW Utility, the tracks won’t play on my TouchMix. What’s wrong?
• FAQ | What external media can the TouchMix record to?
• FAQ | What accessories are available for the TouchMix?
• FAQ | Will the USB Wi-Fi Adapter supplied with a TouchMix-8 or TouchMix-16 work in a TouchMix-30 Pro?
• FAQ | I'm concerned about tampering and security. Can I apply lockout permissions on the TouchMix?
• FAQ | Is it possible to mix a multi-track recording from a USB Drive on the TouchMix-30 Pro and send the stereo mix-down to a DAW using the USB digital audio output?
• FAQ | Is the TouchMix network compatible (Q-SYS, Dante, AVB, etc.) or expandable with other mixers?
• FAQ | The Feedback Wizard doesn't seem to be doing anything on my TouchMix-30 Pro. The channel fader isn't moving.
• FAQ | The Stereo Inputs 29/30 on the TouchMix-30 Pro appear on both the front panel and the rear panel. What's happening?
• FAQ | What is "Solo in Place" & how is it used on my TouchMix-30 Pro?
• FAQ | What is the bandwidth of the notch filters in the TouchMix?
• FAQ | What is the maximum signal level that the TouchMix main outputs are capable of producing?
• FAQ | What is the range of the USB Wi-Fi Adapter included with the TouchMix-8 and TouchMix 16 mixers?
• FAQ | What is the range of the wi-fi dongle included with the TouchMix mixer?
• FAQ | What kind of microphone should I use when I use the TouchMix Room Tuning Wizard? Can I use a vocal mic?
• FAQ | Why are some channels on the TouchMix-30 Pro being displayed without the faders?
• FAQ | Will there be a digital snake available for TouchMix-30 Pro?
• FAQ | Can the TouchMix firmware be updated in the field?
• FAQ | Can scenes/presets on the TouchMix be saved to external memory for sharing?
• FAQ | Can I use the dongle from the TouchMix 8 or TouchMix 16 with the TouchMix-30 pro?
• FAQ | How many DCA and mute groups do the TouchMix-8 and TouchMix-16 mixers have?
• FAQ | How many effects does the TouchMix have?
• FAQ | Are the mic preamp settings recallable on the TouchMix?
• FAQ | Can I insert outboard effects into a channel on the Touchmix?
• FAQ | Can I rename channels on the TouchMix?
• FAQ | Can I move more than one fader at a time on the TouchMix-30
• FAQ | What are the sample rate and audio bit depth options for the TouchMix Series?
• FAQ | Can I power another loudspeaker from a K.2 series loudspeaker?
• FAQ | Why does my K.2 not show up in the updater screen?
• FAQ | Can any K.2, CP, KW, KLA, or K series loudspeakers be installed permanently outdoors?
• FAQ | Can the K, KW, KS, and K.2 power cables work interchangeably?
• FAQ | Can I power an additional passive loudspeaker off my K.2/KW/KLA/CP Series active loudspeaker?
• FAQ | How does CP series performance compare to K or K.2?
• FAQ | Are the "CK" Series speakers the same as the KW or K Series of loudspeakers?
• FAQ | Are the Q-SYS NS Series switches configured to address the IGMP snooping requirements of Dante networks?
• FAQ | Are there any times when my K.2 loudspeaker will not go into Auto-Standby?
• FAQ | Can I adjust the contrast on the rear LCD display in different light settings (i.e. indoors vs outdoors) on the KS118?
• FAQ | Can I adjust the contrast on the rear LCD display in different light settings on the K.2 series of loudspeakers (i.e. indoors vs outdoors)?
• FAQ | Can I daisy chain CP Series loudspeakers together?
• FAQ | Can I mix and match my CP Series with K, K.2, or KW Series loudspeakers?
• FAQ | Can I mix-and-match up my legacy K and KW Series loudspeakers with newer K.2 loudspeakers?
• FAQ | Can I name my Scenes in the new K.2 series of loudspeakers?
• FAQ | Can I parallel signal GX series amplifiers?
• FAQ | Can I permanently mount the CP Series in an installation?
• FAQ | Can I plug a Lo/Z input into a CP series loudspeaker?
• FAQ | Can I plug my Hi-Z instrument (guitar/bass/etc.) directly into an input on the CP Series?
• FAQ | Can I pole mount (2) KLA12 loudspeakers on stop of (2) KS118 subwoofers?
• FAQ | Can I record more than 4 tracks using Audio Recorder?
• FAQ | Can I run my GX amplifier in bridged-mono?
• FAQ | Can I still defeat the Front Power LED on the KS118?
• FAQ | Can I use a KW181 with an HPR-series powered loudspeaker?
• FAQ | Can I use my existing KSUB with any K.2 model?
• FAQ | Can I use my existing KW181 with any K.2 model?
• FAQ | Can I use my KS118 and KW181 subwoofers together?
• FAQ | Can I use the new KS212c Cardioid Sub with any K.2 model?
• FAQ | Can the Cardioid pattern be turned off of the KS212C?
• FAQ | Can the GXD or GX series operate at 2 ohms for a load?
• How To | Monitor both QLAN and Dante networks from the same computer.
• FAQ | Does the CP Series have Bluetooth connectivity?
• FAQ | Does the CP Series utilize the same amp as the legacy K Series?
• FAQ | Does the K.2 series of loudspeakers have Bluetooth audio streaming?
• FAQ | Does the KS212C Cardioid Sub include a Speaker pole?
• FAQ | Does the KS212C Cardioid Sub include Casters?
• FAQ | Do I need two KS118 subwoofers for the cardioid configuration to work?
• FAQ | Do the GX Series of amplifiers have universal power supplies?
• FAQ | Do the K.2 loudspeakers go into Auto-Standby like the legacy K loudspeakers?
• FAQ | Are the E Series loudspeakers IP rated?
• FAQ | FAQ: Are the KLA Series loudspeakers IP rated?
• FAQ | Do the GX Series amplifiers have Universal Power Supplies?
• FAQ | What are the cross-over frequencies for the WL2082 (ILA) speaker?
• FAQ | How does the weight of the K.2 Series compare with legacy K?
• FAQ | How does the KS212C differ from the KSub?
• FAQ | How does the KS212C differ from the KW181?
• FAQ | Why is there no DEEP setting on the K.2 series of loudspeakers?
• FAQ | Is the fan in the K.2 Series variable speed?
• FAQ | Is the M10 KIT-C compatible with both legacy K and K.2 Series?
• FAQ | Is the K TOTE compatible with both legacy K and K.2 series?
• FAQ | Is the K YOKE compatible with both legacy K and K.2 series?
• FAQ | Is the K OUTDOOR COVER compatible with both legacy K and K.2 series?
• FAQ | What is the main difference between legacy K and K.2 Series?
• FAQ | What is the maximum Delay time you can set on the K.2 series of loudspeakers?
• FAQ | How many amps can be seen in Amp Navigator?
• FAQ | Will the K.2 series of loudspeakers work with instruments that have active pick-ups?
• FAQ | Is my KW181 transport cover compatible with my KS118?
• FAQ | Is the KS118 flyable?
• FAQ | I don’t see a fan vent on the amplifier panel. Is the CP Series convection cooled?
• FAQ | How many pole cups does the CP Series have?
• FAQ | How many CP Series loudspeakers can I use on a standard 15A circuit?
• FAQ | Is the 3.5mm TRS mini-jack input on the K.2 series of loudspeakers actually Stereo?
• FAQ | Is there a cover available for the KS212C Cardioid Sub?
• FAQ | If I adjust any DSP settings on a K.2 loudspeakers (such as subwoofer high-pass filter, EQ or delay), is the Mix Out signal affected or just that loudspeaker?
• FAQ | Does the KS118 only go 1 dB louder than the KW181?
• FAQ | Does the K.2 Series only go 1dB louder than its predecessor?
• FAQ | How many Scenes can I store in the new K.2 series of loudspeakers?
• FAQ | How many Presets are there on the K.2 series of loudspeakers?
• FAQ | Do you have any software applications used for the control and monitoring of the QSC PLD and CXD amplifier lines remotely?
• FAQ | How do I make my DSP settings (presets/scenes etc.) and input gains on the KS118 tamper-proof?
• FAQ | Should I create a new Touchmix recording session every time I start a new recording?
• FAQ | Should I use a GX7 or a PLX 3602 for my loudspeakers?
• FAQ | Is the K.2 Series really more powerful than the legacy K models?
• FAQ | What accessories are available for the CP Series?
• FAQ | What are the Contours used for in the CP Series Loudspeakers?
• FAQ | What are the installation options for CP Series loudspeakers?
• FAQ | What are the resistance specs for the K/KW series remote gain pot?
• FAQ | What does “FRONT” and “REAR” mean in the Cardioid menu on the KS118 subwoofer?
• FAQ | What does K.2 stand for?
• FAQ | What does the "CP" in "CP Series" stand for?
• FAQ | What does the Limit LED on the CP Series loudspeakers indicate?
• FAQ | What is DEEP™ mode on the KS118 subwoofer?
• FAQ | What is the continuous power rating for the KS118?
• FAQ | What is the CP8 and CP12 yoke bolt size for the attachment knobs?
• FAQ | What is the crossover frequency between the subs and the tops?
• FAQ | What is the crossover setting on the CP Series if I use an “Ext Sub” Contour?
• FAQ | What is the difference between a Preset and a Scene in regards to the K.2 series of loudspeakers?
• FAQ | What is the difference between the K12 and KW122 powered loudspeakers?
• FAQ | What is the difference between the KS118 and the KW181 subwoofers?
• FAQ | What is the green connector on my K/KW loudspeaker for?
• FAQ | What is the GXD amplifier input to output latency?
• FAQ | What is the HI-Z selection on Input 2 for on the K.2 series of loudspeakers?
• FAQ | What is the maximum Delay time available on the KS118?
• FAQ | What is the Mic Boost button for on Channel B on the CP Series loudspeakers?
• FAQ | What is the net weight of the KS212C Cardioid Sub?
• FAQ | What is the paint specification for KW Series speakers?
• FAQ | What is the PLD amplifier latency?
• FAQ | What is the power rating of the KS212C Cardioid Sub?
• FAQ | What is the standby amp usage for the CP Series loudspeakers?
• FAQ | What loudspeaker pole do I use with my KS118?
• FAQ | What loudspeakers does the 36" pole for the KW181 and KS118 support?
• FAQ | What type of Speaker Pole Cup is on the KS212C Cardioid Sub?
• FAQ | When I select either Cardioid Front or Cardioid Rear mode on the KS118, does the delay setting always resets to zero?
• FAQ | When I select the Cardioid “rear” mode on the KS118, some menu features are labeled as “locked.” Why can’t I change those parameters?
• FAQ | When should I use hard links in Q-SYS?
• FAQ | When should I use the KLA Array Frame?
• FAQ | Where should I set the gain knobs on my K and KW loudspeakers?
• FAQ | Which K/KW/KLA models is the KS212C Cardioid Sub compatible with?
• FAQ | Why are there only two models in the CP Series?
• FAQ | Why did you remove the Remote Volume control from the K.2 series of loudspeakers?
• FAQ | Why did you replace the Phono RCA with a 3.5mm (1/8”) TRS mini-jack input on the new K.2 series of loudspeakers?
• FAQ | Why did you replace the single rotating Tilt-Direct pole-cup with a dual pole-cup on the new K.2 series of loudspeakers?
• FAQ | Why does my clip light come on so quickly on my K/KW speaker?
• FAQ | Why does the K.2 series of loudspeakers take a few seconds longer to power-up compared to the legacy K Series?
• FAQ | Why does the rear LCD display on the KS118 dim?
• FAQ | Why is there no boost on the 4-band user EQ on the K.2 series of loudspeakers?
• FAQ | Will the built-in power amp of my K/KW speaker power an external passive speaker?
• FAQ | Why do the LA108/LA112 feature only three adjustable vertical splay angles?
• FAQ | The LA108 has less specified amplifier Watts than a KLA12. Does that mean that the LA108 is not as loud as a KLA12?
• FAQ | How many LA108/LA112 loudspeakers can be flown in an array?
• FAQ | How many LA108/LA112 loudspeakers can I deploy on a loudspeaker stand?
• FAQ | How many LA108/LA112 loudspeakers can I deploy on a pole over a subwoofer?
• FAQ | What are the angles of the dual loudspeaker pole cup available on the bottom of the LA108/LA112?
• FAQ | What is the coverage pattern of the LA108 and LA112?
• FAQ | What is Ar-Q™ Array Equalization?
• FAQ | After setting up my loudspeaker array, how do I apply the correct Ar-Q™ Array Equalization settings for my deployment?
• FAQ | What is the purpose of the infrared (IR) transmitter/receiver on the top/bottom of each LA108/LA112 loudspeaker’s grille?
• FAQ | What are the Dante®/Network EtherCON ports for on the LA108/LA112?
• FAQ | Is the second EtherCON port on LA108/LA112 for network redundancy (primary vs secondary)?
• FAQ | If there is no Dante® network redundancy on the LA108/LA112, what other fail over is supported?
• FAQ | The KLA12 loudspeaker had an 18° vertical coverage angle, while the LA108/LA112 feature a 15° vertical coverage angle. Does that mean the KLA12 covers more audience area than the LA108/LA112?
• FAQ | Can I use KLA12 and LA112 loudspeakers together in the same array?
• FAQ | Does QSC offer any recommendations regarding a ratio of LS118 subwoofers to LA108/LA112 loudspeakers?
• FAQ | Can I connect to my L Class loudspeaker array with Dante® and then pass the signal through the rest of the array with analog XLR cables?
• FAQ | Can I connect to my L Class loudspeaker array with an analog cable and then pass the signal through the rest of the array using RJ45 network cables?
• FAQ | Can I use the LA108/LA112 in vertical orientation (enclosure placed on its side) for stage side-fills, for example?
• FAQ | Can I use L Class models in applications where they may be exposed to rain or other sources of moisture?
• FAQ | What is the operating ambient temperature range at which LA108/LA112 will perform according to their specifications?
• FAQ | What is QSC Acoustic Linear Phase (ALP) design?
• FAQ | Which QSC loudspeakers feature Acoustic Linear Phase (ALP) design?
• FAQ | How many L Class models can I connect via switch hops on a single network run from my router or switch?
• FAQ | How is Dante® audio distributed to an L Class array?
• FAQ | Can you enlist remote monitoring and management for fixed installations if you integrate L Class line array with the Q-SYS Platform and Q-SYS Reflect?
• FAQ | Can the LS118 run in cardioid mode?
• FAQ | Is the LS118 flyable?
• FAQ | Can I fly an array of LA108/LA112 underneath the LS118?
• FAQ | Is the performance of the LS118 altered/modified when used on its side?
• FAQ | What is linear phase and why should anyone care about it?
• FAQ | Where can I find the K.2 Series user manual?
• FAQ | How do I know if my iPad or iPhone is compatible with iOS17?
• FAQ | TouchMix-30 | My iOS device will not update to iOS17, can I still use this device with the new app?
• FAQ | What is the lowest cable gauge that can be used with E Series passive loudspeakers?
• FAQ | Where can I find warranty information about QSC products?
• FAQ | Which subwoofer is right for my needs?
• FAQ | Which power amplifier is best for my loudspeakers?
• FAQ | Can you paint E Series loudspeakers?
• FAQ | Where do I find firmware updates for my K.2 speakers?
• FAQ | Where do I find firmware updates for my TouchMix?
• FAQ | Do some KLA12 speakers have different level controls?
• FAQ | Where can I find spare parts for my QSC gear?
• FAQ | Where do I get my QSC gear repaired?
• FAQ | Where do I register my QSC gear?
• FAQ | Can K.2 Series loudspeakers be used in a cluster or line array?
• FAQ | Where can I find compliance information for the K.2 Series Loudspeakers?
• FAQ | Where can I find compliance information for the KS Series Subwoofers?
• FAQ | What are the dimensions of the KW181?
• FAQ | Can you use the TouchMix Antifeedback wizard on both the FOH and monitors independently?
• FAQ | Can the L Class line array speakers be used in an open area?
• FAQ | Where do I check my support case status?
• FAQ | Where do I download the TouchMix DAW Utility software?
• FAQ | Where do I find service manual to repair my product?
• FAQ | Is it possible to send Dante audio from a TouchMix?
• FAQ | Is there a fuse I can replace on my K.2 Series Louspeaker?
• FAQ | What is phantom power?
• FAQ | Do TouchMix Series Mixers support exFAT formatted media?
• FAQ | Are K.2 Series speakers waterproof?
• FAQ | Where can I find the TouchMix Series User Manual?
• FAQ | What drives are supported for recording on TouchMix Series Mixers?
• FAQ | What size hard drive do I need for recording on my TouchMix?
• FAQ | How many K.2 speakers can be connected to a single circuit?
• FAQ | Does the K.2 have Bluetooth audio streaming?
• FAQ | How many KW speakers can be connected to a single circuit?
• FAQ | What is the Patch Matrix on TouchMix Series Mixers?
• FAQ | What do I need to know to connect my TouchMix to an existing network in a facility?
• FAQ | How many wireless devices can be connected to the mixer at one time?
• FAQ | Does QSC have a laptop version of the TouchMix-30 Control App?