Troubleshooting | K.2 Loudspeaker - Input connector lock

Learn how to properly secure the input connector of your K.2 Loudspeaker.

Updated at May 9th, 2023

Problem

Unable to release the XLR audio cable from the input jack.


Solution | Workaround

Firmly press down the release mechanism on the input your cable is plugged into. 

Is the cable still stuck?

Yes

The unit will require service. Please visit the Support Policy to find an authorized service center.

 
 

No

The issue has been resolved.