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Ashley Roeder
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FAQ | What is the power rating of the KS212C Cardioid Sub?
Published May 10th, 2023 by Ashley Roeder
Answer As a member of the K Family, it features a 3600 Watt peak power module.
Tip | TouchMix Application Guide for Musicians and Bands.
Published May 9th, 2023 by Ashley Roeder
Advice The TouchMix Application Guide for Musicians and Bands features information on Channel Presets, FX Mute, Wireless Control, and Multi-track Recording among other topics. In addition to the link below, this application guide can also be found in the qsc.com document library, on each of the TouchMix landing pages, or in the Musicians and Bands
Troubleshooting | "External Flash Data Invalid" Error - PLD/DPA/CXD Series Amplifier Models
Published May 10th, 2023 by Ashley Roeder
Affected Products Hardware Model/Series CXD/PLD/DPA Series Amplifiers Software N/A Problem "External Flash Data Invalid" shows on LCD Display. Causes Could be the external flash date corrupted Solution | Workaround To recover the external flash data, please follow below instructions: Download the latest Amplifier Navigator on PC or MAC Computer from
FAQ | Can any K.2, CP, KW, KLA, or K series loudspeakers be installed permanently outdoors?
Published May 9th, 2023 by Ashley Roeder
Answer No. None of these speakers are IP rated for fixed/permanent applications. Prolonged exposure to the elements can damage these units.
FAQ | What does the "CP" in "CP Series" stand for?
Published May 10th, 2023 by Ashley Roeder
Answer CP is an abbreviation for “Compact Powered.”
FAQ | Can I disengage the TouchMix-30 Preamps from the signal path?
Published May 8th, 2023 by Ashley Roeder
Answer No, the TM-30 preamps cannot be bypassed. The signal path for channels 1-24 do not have a way to disengage this. For example, using outboard preamps in the signal path, you would need a direct channel insert. However, channels 25/26, 27/28, and 29/30 are direct line-level inputs and can have outboard preamps applied.
FAQ | What is the standby amp usage for the CP Series loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer CP Series loudspeakers draw less than 0.1 amps when in an idle state (i.e., no audio is flowing through the amp).
Error | Protect Mode 4 on K.2 Series loudspeakers
Published May 9th, 2023 by Ashley Roeder
Message THE MESSAGE: “PROTECT MODE 4” | “POSSIBLE SPEAKER DAMAGE DETECTED.” | “NEXT” Causes The PROTECT MODE 4 message can appear during operation. This indicates that the firmware has detected a potential issue. If this occurs, audio will stop and the listed procedure will be needed to clear the message. If the message appears repeatedly d
FAQ | Can I use the Touchmix as an audio interface?
Published May 8th, 2023 by Ashley Roeder
Answer The TouchMix-30 uses a designated USB-B port that is intended specifically for DAW connectivity as a USB audio interface. The mixer will work directly with Core Audio if using a Mac or will work through an ASIO driver that would need to be installed separately if using with a Windows computer. Click HERE for the required ASIO driver if using
FAQ | Do you have any software applications used for the control and monitoring of the QSC PLD and CXD amplifier lines remotely?
Published May 10th, 2023 by Ashley Roeder
Answer Yes. The QSC's Amplifier Navigator link will allow you to remotely control and monitor all functions of the CXD/PLD amplifiers including the loudspeaker profiles to and from the PC or Mac.
FAQ | What is the green connector on my K/KW loudspeaker for?
Published May 10th, 2023 by Ashley Roeder
Answer This is a Phoenix connector that gives you the ability to remotely control the output gain of your K/KW loudspeaker using a 10K pot (wiring diagrams are available at www.qsc.com). This is particularly useful in installation situations where the out-of-reach speaker volume needs to be adjusted without altering the input signal.
FAQ | How does the KS212C differ from the KW181?
Published May 9th, 2023 by Ashley Roeder
Answer The current KW181 is a vented design with a direct radiating 18” woofer and a conventional coverage pattern. This design offers greater low frequency extension (i.e. it goes deeper), and is more suited for EDM (Electronic Dance Music) such as House, Techno, Trance, Drum & Bass, Dubstep, etc.
FAQ | Will the K.2 series of loudspeakers work with instruments that have active pick-ups?
Published May 10th, 2023 by Ashley Roeder
Answer Yes. The K.2 series of loudspeakers is designed to work with instruments with either passive or active pick-ups.
How To | Monitor both QLAN and Dante networks from the same computer.
Published May 9th, 2023 by Ashley Roeder
Procedure This can be done using a large Level 3 switch with three VLANs set up on it. An example would be Cisco CAT3560X or CAT3750X with IP services feature set. Set up the VLANs this way: VLAN 1 for management VLAN 10 for Q-SYS VLAN 20 for Dante. Enable and configure IP routing. Set up Layer 3 routing between the QLAN and Dante networks. Layer
FAQ | Can I use TouchMix 30 with my conferencing software in Windows?
Published May 8th, 2023 by Ashley Roeder
Answer The TouchMix 30 can be used with conferencing software such as Skype and Teams. Follow this procedure for configuring your mixer with these programs: In your conferencing software, select the TouchMix 30 as the input. This setting is often independent of the default Windows sound settings. If desired for output, also select the TouchMix 30 fo
Troubleshooting | TouchMix DAW Utility not installing/opening in MacOS
Published May 8th, 2023 by Ashley Roeder
Problem DAW Utility will not install and/or open due to security settings within the MacOS Causes The DAW Utility .dmg file may not be recognized by the MacOS as a valid installation. The OS can issue a warning stating that the .dmg file was downloaded from the internet and can potentially block the installation and/or operation of the DAW Utility.
FAQ | What are the Contours used for in the CP Series Loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer The six (6) Contours are application-specific settings that voice the loudspeaker depending on how you intend to use it. Default – The standard, factory voicing of the loudspeaker for use with live music, p r ogram music, or instruments. Default Ext Sub – The standard, factory voicing of the loudspeaker with an 80 Hz high-pass filter for use
How To | Removing the amplifier module from K, KW, and KLA loudspeakers for repair or replacement
Published May 10th, 2023 by Ashley Roeder
Procedure Introduction This guide provides the step-by-step instructions to remove the amplifier module from K, KW, and KLA series loudspeakers for service, repair, or replacement. The amplifier module, commonly called the Bucket of Power (BOP), is a separate assembly that is easily removed from the powered loudspeaker. If the BOP experiences proble
FAQ | I'm concerned about tampering and security. Can I apply lockout permissions on the TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, both the mixer and the app will feature multiple levels of lockout security.
Troubleshooting | K.2 Loudspeaker Does Not Pass Audio
Published May 9th, 2023 by Ashley Roeder
Problem Unit indicates it has power and is turned on (LED lights on, LCD display on) but no audio passes. Solution | Workaround Verify the following: The unit is turned on (Power LED and LCD display both come on). The presence of an input signal (Signal LED indicator flashes). Use another loudspeaker to verify the signal, if necessary. If unit d
FAQ | Does the K.2 series of loudspeakers have Bluetooth audio streaming?
Published May 9th, 2023 by Ashley Roeder
Answer No.
Tip | Recommended DSP settings for the QSC E Series loudspeakers.
Published May 10th, 2023 by Ashley Roeder
Advice The E Series Tunings tech note contains a wealth of information in regards to the recommended DSP settings of each E Series loudspeaker. In addition to the link, it can also be found in the qsc.com document library, and the individual landing pages of each E Series loudspeaker model.
How To | Import tracks to Garage Band.
Published May 10th, 2023 by Ashley Roeder
Procedure You will need to convert your files to 24bit. The TouchMix mixer records at 32 bit and Garage Band will not accept 32 bit files.
How To | Replace KS118 Low Frequency Transducer
Published May 10th, 2023 by Ashley Roeder
Procedure If determined necessary, use this document as a guide for replacing the Low Frequency (LF) Transducer on the KS118. Tools Manual Screwdriver or Electric Screwdriver with Philips bit Putty knife Replacement Parts QSC Part Number XD-000110-01 = Woofer, 18” Speaker Gasket, 3/4” x 1/8” Closed Cell Foam, Adhesive Tape (Not supplied by QSC) Gr
How To | Removal and Installation of K.2 Amp Module for Service
Published May 10th, 2023 by Ashley Roeder
Procedure K.2 Amp Module Removal and Installation for Service K8.2 / K10.2 / K12.2 Purpose The following are instructions to show how to properly remove the K.2 amp module from the speaker chassis for the purpose of submitting the amp module for service to QSC or a QSC Authorized Service Provider. Caution Please inform QSC of the intention of only s
FAQ | When I select either Cardioid Front or Cardioid Rear mode on the KS118, does the delay setting always resets to zero?
Published May 10th, 2023 by Ashley Roeder
Answer Cardioid arrays rely on exact alignment of the front & rear firing subs, therefore each subwoofer in the array must be referenced to the same delay time. While this function is not disabled it is reset to zero to ensure accurate Cardioid behavior. It is important that any delay change from 0 ms be applied equally to all subwoofers in the
FAQ | Will the USB Wi-Fi Adapter supplied with a TouchMix-8 or TouchMix-16 work in a TouchMix-30 Pro?
Published May 9th, 2023 by Ashley Roeder
Answer Two adapters have been supplied with TouchMix-8 and 16. One of these will work with the TouchMix-30 Pro. The supported adapter is marked with the letter "N". It is available here.
How To | Reset the password on a TouchMix
Published May 8th, 2023 by Ashley Roeder
Procedure Please note that the steps listed below will clear the existing password as well as load the “Default” mixer scene. Any unsaved user settings will be lost during this process. Follow these steps to reset the password: Properly power down your TouchMix and pull the power cable directly from the back of the mixer. Press and hold any three u
FAQ | Can I copy channel settings on a Touchmix to different scenes?
Published May 8th, 2023 by Ashley Roeder
Answer Yes, the TouchMix mixer series has a powerful but simple copy and paste function. Users can even copy setting from one scene and paste in to another. For more information, see How To | Copying TouchMix channel settings to different scenes.
FAQ | Are the user button configurations all the same on each model of TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer There are only four physical user buttons on the TouchMix-8 and TouchMix-16. The TouchMix-30 Pro has 8. The other four user buttons on the TouchMix-8 and TouchMix-16 are virtual buttons accessed through the menu screen. The iPad app is the same for all of the TouchMix models.
FAQ | Why are some channels on the TouchMix-30 Pro being displayed without the faders?
Published May 9th, 2023 by Ashley Roeder
Answer There are two explanations: In the case of a wireless device this may be because the mixer's Remote Control Access settings for the device are not set to allow the device to control the selected mix. The second possible reason is that the missing faders are, by design not available for the mix being viewed. For example, the Aux Output Fader
FAQ | What is DEEP™ mode on the KS118 subwoofer?
Published May 10th, 2023 by Ashley Roeder
Answer DEEP™ mode is a proprietary algorithm that offers additional low frequency extension and output (optimal for bass-heavy electronic and dance music), but at the expense of sensitivity when engaged (approximately 3 dB lower in output). Note As the DEEP algorithm is proprietary, we can't tell you exactly what is altered, but you'll be happy with
Troubleshooting | K.2 Loudspeaker Does Not Reproduce High Frequencies
Published May 9th, 2023 by Ashley Roeder
Problem the loudspeaker passes audio, but produces no high frequency (treble) content. Solution | Workaround Verify the following: The loudspeaker is receiving full range audio signal. If another loudspeaker is available, use it to check the audio signal. Reset the loudspeaker to factory default settings by navigating to Settings > Factory Rese
How To | Store Hard Links from Q-SYS Designer.
Published May 9th, 2023 by Ashley Roeder
Procedure To find/view/copy/save this local file: Enable "invisibles" in Windows. Open a File Explorer window and navigate to C: Users/your.username/AppData/Roaming/QSC. There are two files here. Note There are two files here, both named HardLink. One is an XML file and one is a JSON file Select the JSON file. Right-click and Choose to "Open With"
FAQ | Can I adjust the contrast on the rear LCD display in different light settings on the K.2 series of loudspeakers (i.e. indoors vs outdoors)?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. The contrast can be adjusted from the Utility Settings Menu.
FAQ | What does “FRONT” and “REAR” mean in the Cardioid menu on the KS118 subwoofer?
Published May 10th, 2023 by Ashley Roeder
Answer When deploying a cardioid subwoofer array, at least one KS118 needs to be facing towards the audience, and one facing away from the audience towards the stage. Consult the KS Series User Manual for deployment options that meet your space and cardioid requirements, but be sure to set the KS118 facing towards the audience to “FRONT” and the one
FAQ | Is my KW181 transport cover compatible with my KS118?
Published May 10th, 2023 by Ashley Roeder
Answer The KS118 has its own transport cover (KS118-CVR). A KW181 transport cover may fit the KS118, but the openings to access the handles will not line up correctly.
FAQ | Can the GXD or GX series operate at 2 ohms for a load?
Published May 9th, 2023 by Ashley Roeder
Answer No. Neither amp series is rated below 4 ohms for a load. To avoid damaging the amplifier, do not go below a stable 4 ohm load.
FAQ | What are the resistance specs for the K/KW series remote gain pot?
Published May 10th, 2023 by Ashley Roeder
Answer The input of the remote gain (green phoenix connector, parallel wiring) is intended for a 10k ohm linear taper variable resistor. The wiper/middle pin is for control of the gain, the ccw/left pin is the voltage positive, and the cw/right pin is the ground. Only one positive voltage pin needs to be wired to one speaker if the control resister
FAQ | What is the main difference between legacy K and K.2 Series?
Published May 9th, 2023 by Ashley Roeder
Answer There are many differences: K.2 amp has over twice the Peak power of legacy K with more efficient distribution of power (1800 W for the LF + 225W for the HF). K.2 has more powerful DSP, and now includes user-adjustable crossover, delay & EQ K.2 has an LCD display with advanced functionality and control K.2 has HI-Z (high impedance) inputs
FAQ | Is it possible to mix a multi-track recording from a USB Drive on the TouchMix-30 Pro and send the stereo mix-down to a DAW using the USB digital audio output?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, it is possible to source the audio from the connected USB drive that has the TouchMix-30 Multi-Track session and then feed the Main Mix bus back to the DAW to capture the mix. Audio tracks 1-30 in the Multi-Track session on the USB drive will show on the corresponding TouchMix-30 input channels once the following steps have been follow
How To | Set up a GX Series amplifier for sub and tops.
Published May 10th, 2023 by Ashley Roeder
Procedure The GX Series has a unique, built-in crossover feature. By using the channel 1 input and flipping the Crossover switch to the crossover position, the amplifier outputs a lower than 100Hz frequency band that is useful for subwoofers on channel 1. This switch position also outputs the rest of the frequency band on channel 2, which is useful
FAQ | How does the weight of the K.2 Series compare with legacy K?
Published May 9th, 2023 by Ashley Roeder
Answer The K8.2 is the exact same weight as the legacy K8 (27 lbs or 12.2 kg) and the K10.2 is the exact same weight as the K10 (32 lbs or 14.5 kg). The K12.2, however, is slightly lighter than the K12 (40 lbs vs 41 lbs or 17.7 kg vs 18.6 kg).
FAQ | Will the TouchMix-8 and 16 also get an automatic microphone mixer?
Published May 9th, 2023 by Ashley Roeder
Answer No. There are technical constraints that prevent QSC from adding this feature to the smaller TouchMix models.
FAQ | How does CP series performance compare to K or K.2?
Published May 9th, 2023 by Ashley Roeder
Answer QSC maintains very high standards for audio performance for all loudspeakers. This is equally true for CP series. That said, K and K.2 models are capable of producing greater acoustic output than comparable CP series models.
How To | Setup the TouchMix TM-30 DAW Connection for MAC.
Published May 9th, 2023 by Ashley Roeder
Procedure Below are steps to take for setting up the TM-30 to work as a DAW interface with a Mac computer. Please make sure to have a USB cable terminated with USB Type A on one end and USB Type B on the other. This cable is similar to most common printer cables. Note For the sake of these instructions, make sure the TM-30 is disconnect from the co
Troubleshooting | K.2 Loudspeaker Produces Distorted Sound
Published May 9th, 2023 by Ashley Roeder
Affected Products Hardware Model/Series k.2 Series Loudspeaker Software All Problem The loudspeaker passes audio, but after some time the sound becomes distorted. Solution | Workaround Verify the following: The loudspeaker is driven by a clean, full-range audio signal. If another loudspeaker is available, use it to check the audio signal. Reset t
FAQ | When I select the Cardioid “rear” mode on the KS118, some menu features are labeled as “locked.” Why can’t I change those parameters?
Published May 10th, 2023 by Ashley Roeder
Answer The Cardioid rear modes in the KS118 are optimized to provide low frequency directionality, so those functions will remain locked until you turn cardioid mode to “OFF.”
FAQ | How many amps can be seen in Amp Navigator?
Published May 10th, 2023 by Ashley Roeder
Answer You can access up to 20 PLD or CXD series amplifiers in Amp Navigator.
FAQ | What is the maximum signal level that the TouchMix main outputs are capable of producing?
Published May 9th, 2023 by Ashley Roeder
Answer 10 V rms, or +22 dBu.
FAQ | What is the crossover setting on the CP Series if I use an “Ext Sub” Contour?
Published May 10th, 2023 by Ashley Roeder
Answer The crossover setting is 80 Hz.
How To | Send a mono signal to both inputs of a GXD amplifier.
Published May 10th, 2023 by Ashley Roeder
Procedure If you want to send a mono signal to both channels of a GXD amplifier, you need to send the mono signal into the XLR input of channel 1, then use the 1/4 inch input of channel 1 to jump the signal to either the 1/4 inch or XLR input of channel 2. The XLR and 1/4 inputs are parallel on both channels, so you can feed the signal into one and
FAQ | Why does the K.2 series of loudspeakers take a few seconds longer to power-up compared to the legacy K Series?
Published May 10th, 2023 by Ashley Roeder
Answer Unlike the legacy K models, the new K.2 features a menu-driven LCD display which requires the addition of a microprocessor. As would be expected, this microprocessor has a small boot-time.
How To | Use an outboard processor/fx unit with the TouchMix.
Published May 9th, 2023 by Ashley Roeder
Procedure Yes! If you have an fx unit you wish to use in addition to what is on the Touchmix then you will need to make sure you to do the following: Make sure you have an open AUX output and Mic/Line input on the mixer. Make sure you have the correct cabling for input output routing from your FX/Processor to the Touchmix. Route signal from aux to o
How To | Use the TouchMix User Buttons to clear all channels that have clipped (red line in the Navigation Strip).
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Utility Under Selection Column-Touch Clear Under Detail Column Touch Clip Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Clear Clip User Button, a Channels that have Clipped &a
How To | Use an EXTERNAL CROSSOVER with the K and KW Series Speakers.
Published May 10th, 2023 by Ashley Roeder
Procedure Explanation K and KW > EXT SUB > 100Hz High-Pass Filter > Filter is TOO HIGH > Using an External Cross Over The High-Pass (HP) Filter on the K and KW is set to 100 Hz. This is intended to work with the KW181 / KLA181 subs. The KW181 and KLA181 will equally have a Low-Pass (LP) filter set to the same frequency. The combined
FAQ | Can I adjust the contrast on the rear LCD display in different light settings (i.e. indoors vs outdoors) on the KS118?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. The contrast can be adjusted from the SETTINGS menu.
FAQ | What is the difference between the KS118 and the KW181 subwoofers?
Published May 10th, 2023 by Ashley Roeder
Answer There are actually many differences. The KS118 has the following: Nearly double the peak power with a 3600W Class D Amplifier (1800 W + 1800 W bridged) Custom-designed long excursion, tour-grade woofer with 4” voice coil More powerful DSP, offering improved amplifier and driver protection LCD display for advanced functionality and control Inc
FAQ | Do the K.2 loudspeakers go into Auto-Standby like the legacy K loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. The K.2’s Class D amplifier will go into auto-standby if there is no signal present for a period of three (3) minutes. As soon as signal is detected the amplifier will exit standby mode within milliseconds (which is inaudible to the ear).
Tip | Setting up an Extreme Networks Summit X450-G2 Series network switch.
Published May 10th, 2023 by Ashley Roeder
Advice The Network Switch Setup Guide for the Summit X450-G2 series contains step by step instructions for utilizing Q-SYS with this network switch.
FAQ | Why does the rear LCD display on the KS118 dim?
Published May 10th, 2023 by Ashley Roeder
Answer The rear LCD display will dim after 30 seconds of inactivity. This is to reduce ambient light glowing from the rear of the K.2 speaker on dark stages and is especially valuable when used as a stage monitor.
FAQ | What is the crossover frequency between the subs and the tops?
Published May 10th, 2023 by Ashley Roeder
Answer All of the K and KW loudspeakers will accept a full range signal. If you are using the KSub or KW181 there is a low pass filter set in the DSP at 100Hz. When the Ext. Sub switch on a K or KW top speaker is turned on, a High pass filter is engaged that is also set to 100Hz. This will effectively create a crossover between the subs and the top
FAQ | When I use the TouchMix automatic microphone mixer, how does it change my signal routing?
Published May 9th, 2023 by Ashley Roeder
Answer The automatic microphone mixer has no effect on signal routing. Wherever you were sending your signal before you assigned a channel to the automatic microphone mixer is where it will go afterwards.
FAQ | Can I mix-and-match up my legacy K and KW Series loudspeakers with newer K.2 loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer As long as they are separated by a short distance then yes, it will be fine. For example if you are using the new K.2 loudspeakers for your mains and KW or legacy K’s for your monitors, then this will work perfectly fine. What is not recommended, however, is attempting to “array” K.2 loudspeakers alongside K or KW Series within close proximi
Troubleshooting | Dante Audio Produces Clicks and Pops in the Signal Path.
Published May 10th, 2023 by Ashley Roeder
Affected Products Hardware Model/Series N/A Software Dante Problem Clicks and Pops present in Dante audio Causes Mismatched Dante sample rates Subscription Errors Network Configuration/Clocking Issues Solution | Workaround Check sample rates of devices to make sure nothing has changed (i.e device is at 44.1khz but source is 48khz) Delete and re-su
FAQ | Does the TouchMix-30 Pro have a computer interface for a DAW?
Published May 8th, 2023 by Ashley Roeder
Answer The TouchMix-30 pro is capable of functioning as a 32 channel audio interface to DAW software running on macOS and Windows computers. All TouchMix models record multi-track wave files directly to USB storage. These tracks may be imported into a DAW. Our TouchMix DAW utility (link below) makes the import process easy. None of the TouchMix mix
FAQ | The TouchMix DAW utility won’t export one or more of my tracks into the session. Any ideas?
Published May 9th, 2023 by Ashley Roeder
Answer You’re a Mac person, aren’t you? A likely cause is that a period was used in the name of the audio track that’s causing the problem. Let’s say you named a track “Vocals.Buffy”. The DAW utility is looking for “.wav” files, not “.Buffy.wav” files so the track will not be exported. Remove the period from the track’s file name and try again.
FAQ | Are the Q-SYS NS Series switches configured to address the IGMP snooping requirements of Dante networks?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, the NS Series switches are pre-configured specifically to meet the performance requirements of Q-SYS audio, video and control data, along with support for AES67 and Dante audio streams.
FAQ | Can I use the dongle from the TouchMix 8 or TouchMix 16 with the TouchMix-30 pro?
Published May 9th, 2023 by Ashley Roeder
Answer Yes you can. However, for professional results we strongly recommend using an external router. The ethernet port on the TouchMix-30 Pro is active and can accept a direct link to a router.
FAQ | I don’t see a fan vent on the amplifier panel. Is the CP Series convection cooled?
Published May 10th, 2023 by Ashley Roeder
Answer Yes. The amplifier module does not require a fan to stay ventilated and cooled during use.
Tip | QSC's Acoustic Performance Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The Acoustic Performance Series Loudspeakers Application Guide features a wealth of information on the model lineup, wiring connections, system set up diagrams. In addition to the link below, it can also be found in the qsc.com document library, and on the individual landing pages for each of the Acoustic Performance Series loudspeakers.
How To | Change the PLD / CXD password from the front panel.
Published May 10th, 2023 by Ashley Roeder
Procedure Navigate to HOME > UTILITIES > PASSWORD and press ENTER. Enter the existing or default password. (The default password is "QSC".) Press ENTER > Cursor will turn Gray (Navigation). Press ENTER > Cursor will turn Orange (Edit). Use DIAL to select the character. Use ENTER to lock in the character. After selecting last character, p
How To | Ensure the files are aligned properly after importing audio files into DAW.
Published May 9th, 2023 by Ashley Roeder
Procedure Application Guide > TouchMix > DAW Utility > Track Alignment Generally when there is only one audio file per track, the alignment in the DAW is straightforward. The user will need to manually drag the files to the start of the DAW Session. Repeat this step for every track recorded. However, it is possible to have more than one
FAQ | Can I change the timestamp assigned to recorded files on the TouchMix-8 and 16?
Published May 8th, 2023 by Ashley Roeder
Answer The TouchMix-8 and TouchMix-16 do not have the ability to adjust the time for the timestamp of recorded files. The timestamp is randomly selected. There is no battery on board to keep the time constant. Therefore, the timestamp can change with every power cycle.
FAQ | Can I still defeat the Front Power LED on the KS118?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Similar to the KW181, the front LED can be defeated in the SETTINGS menu.
FAQ | Can I record more than 4 tracks using Audio Recorder?
Published May 9th, 2023 by Ashley Roeder
Answer No. Q-SYS Designer Software allows you to record from 1 to 4 tracks of audio total across one or more Audio Recorder components.
Tip | Solo and Duo Musicians Using K.2 Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 Application Guide for Solo/Duo Musicians contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for solo and duo musicians.
FAQ | Is the K OUTDOOR COVER compatible with both legacy K and K.2 series?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. They can be used interchangeably.
Troubleshooting | K.2 Loudspeaker Does Not Turn On
Published May 9th, 2023 by Ashley Roeder
Problem The Power LED idicator does not come on even though the loudspeaker is plugged in and the power switch is on. The loudspeaker was working but made a small “pop” sound and immediately shut down. It will not turn back on. Solution | Workaround Verify the following: The power cable is good. The AC mains outlet is good and has power. The loud
Tip | Rental/Production Market Using K.2 Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 Rental/Production Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for use in the Rental/Production market.
FAQ | Can I power an additional passive loudspeaker off my K.2/KW/KLA/CP Series active loudspeaker?
Published May 9th, 2023 by Ashley Roeder
Answer The question often comes up among users of K.2, KW, KLA, and CP Series active loudspeakers: How can I run a passive loudspeaker off my active loudspeaker? The answer is you cannot; each QSC active loudspeaker has amplification, processing, and protection specifically designed for the loudspeaker drivers used in that model. There is no way to
FAQ | Can I power another loudspeaker from a K.2 series loudspeaker?
Published May 9th, 2023 by Ashley Roeder
Answer No, there is no external power able to be sent to passive speakers. However, there are balanced outputs that can be sent to a power amp if you need to integrate with a passive system.
FAQ | Can I change the font size on the TouchMix?
Published May 8th, 2023 by Ashley Roeder
Answer No. This is due to screen sizing and achieving the best possible resolution for the graphics on the screen.
FAQ | When should I use the KLA Array Frame?
Published May 10th, 2023 by Ashley Roeder
Answer The KLA Array Frame is designed for temporary use with KLA12 and KLA181 enclosures. We do not recommend utilizing the KLA frame for permanent installations. For permanent installations, we recommend utilizing the M10 Eyebolt Kit.
FAQ | What is the range of the wi-fi dongle included with the TouchMix mixer?
Published May 9th, 2023 by Ashley Roeder
Answer Approximately 50 to 75 ft (15 to 22 m), dependent on direct line of sight.
FAQ | Is the TouchMix network compatible (Q-SYS, Dante, AVB, etc.) or expandable with other mixers?
Published May 9th, 2023 by Ashley Roeder
Answer No, the Touchmix Series was developed to be a portable, stand-alone system, not a network mixer.
FAQ | Why did you remove the Remote Volume control from the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer The rear panel of the K.2 is considerably more compact than its predecessor yet offers far greater functionality. Only a handful of legacy K Series users ever took advantage of the Remote Volume feature, therefore a decision was made to trade its valuable real estate for some more widely-utilized functionality on the K.2.
How To | Clean and disinfect a TouchMix LCD screen.
Published May 8th, 2023 by Ashley Roeder
Procedure With recent global events, it is important to clean and disinfect the TouchMix LCD screen after use to make sure any unseen contaminants are removed. QSC has identified that using a 70% isopropyl alcohol medical wipe provides the best balance of disinfecting without leaving a visible residue on the LCD screen. Using wipes over a spray help
FAQ | Are the E Series loudspeakers IP rated?
Published May 9th, 2023 by Ashley Roeder
Answer The E Series loudspeakers are intended for use in portable/mobile systems and controlled environment installs (I.E. bars, clubs..etc). While these do have treated speakers, the enclosures are not IP rated for installed outdoor use.
FAQ | Do the GX Series amplifiers have Universal Power Supplies?
Published May 9th, 2023 by Ashley Roeder
Answer GX Series amplifiers do not have Universal Power Supplies.These units must be ordered and configured for the region they will be used in. Example: North America 120v , United Kingdom 230v, Japan 100v.
FAQ | What are the cross-over frequencies for the WL2082 (ILA) speaker?
Published May 9th, 2023 by Ashley Roeder
Answer The WL2082 (ILA) speaker, when used in TriAmp mode, has the following basic crossover frequencies LF HPF 70Hz Butterworth 24dB/oct LPF 400Hz Linkwitz-Riley 12dB/oct LPF 1.5kHz Linkwitz-Riley 12dB/oct --secondary to remove potential crossover in HF band Low/Mid HPF 70Hz Butterworth 24dB/oct LPF 1.5kHz Linkwitz-Riley 12dB/oct HF HPF 1.5
FAQ | What is the difference between the K12 and KW122 powered loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer The cabinet of the K and KW loudspeakers is the most discernible difference. The K12 is made of durable and lightweight ABS plastic, while the KW122 is made of texture coated, premium-grade Baltic-birch plywood. The wooden enclosure reduces cabinet resonance frequencies which were EQ'd out from the K-series speakers, and returned to the KW t
How To | Run GX amp in parallel.
Published May 9th, 2023 by Ashley Roeder
Procedure You would need to use external cables or mixer to split your audio signal and run your GX amp in parallel. The type of connection is based upon the output of your audio source, but a "Y" cable with balanced connections is recommended for best performance.
FAQ | Do I need two KS118 subwoofers for the cardioid configuration to work?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, this configuration requires at least two KS118 subwoofers.
How To | Use the TouchMix User Buttons to get directly to a specific mute group.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Mute Under Selection Column-Touch Toggle Mute Group Under Detail Column Touch Mute 1-Mute 8 Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Mute User Button any Channels you hav
FAQ | Can I use my existing KW181 with any K.2 model?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. In the crossover section, simply select 100Hz which is phase-optimized for the KW181.
FAQ | What loudspeaker pole do I use with my KS118?
Published May 10th, 2023 by Ashley Roeder
Answer The SP-16X (16” extension pole), SP-26 (26” loudspeaker pole), and the SP-36 (36” loudspeaker pole), are all compatible with any KS Series subwoofer. All pole models have M20 threads that screw into the pole cup(s) on the KS Series Subwoofers. Please consult the KS Series User Manual for detailed guidelines about loudspeaker pole combination
FAQ | What accessories are available for the TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer The TouchMix-8 and TouchMix-16 have the following accessory available: TMR-1 (TouchMix-8/16 Rack Mount Kit) The TouchMix-30 has the following accessories: TMR-2 (TouchMix-30 Rack Mount Kit) Carrying Tote Dust Cover Tablet Support Stand Visit the TouchMix accessory page on the QSC website. Additional common spare can be found on the QSC Spar
FAQ | Can the TouchMix firmware be updated in the field?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, via USB memory stick.
FAQ | How many effects does the TouchMix have?
Published May 9th, 2023 by Ashley Roeder
Answer Four instances of the six processors (two reverbs, stereo and mono delays, pitch shifter, chorus) are available and may be used in any combination. There are four dedicated effects buses, so it's not necessary to swap monitor sends for effects sends. In addition, there is one pitch corrector processor that may be assigned to any channel.
FAQ | Can the K, KW, KS, and K.2 power cables work interchangeably?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, the power cables for the K, KW, KS, and K.2 use the same Volex connector, as well as the same AWG. This means that they can be used with any unit. The lengths may vary.
FAQ | Does the KS118 only go 1 dB louder than the KW181?
Published May 10th, 2023 by Ashley Roeder
Answer When measuring the maximum SPL of a loudspeaker or subwoofer, the peak level is taken into account, but not the QUALITY of the sound at that volume. While the KW181 does a great job at performing clearly and loudly, in order to achieve maximum SPL it is well into DSP limiting and protection, and may not sound as clear at high volumes as it do
Tip | Wiring the TRS Aux Outs to a powered speaker.
Published May 9th, 2023 by Ashley Roeder
Advice If you are using a TRS cable coming out of the mixers stereo outputs and connecting it directly to a TRS balanced connection on a speaker or amplifier, you are getting stereo cancellation. That is why your signal is so weak. To best utilize these outputs in this application, you will need a TRS to stereo Y cable. This will split the stereo l
Tip | Houses of Worship Using K.2 Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 House of Worship Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for Houses of Worship.
FAQ | What is the maximum Delay time you can set on the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer The maximum Delay time is 100mS, which equates to approximately 112.6ft (34.6m).
FAQ | Is there a cover available for the KS212C Cardioid Sub?
Published May 10th, 2023 by Ashley Roeder
Answer Yes.
FAQ | How many spaces does the TouchMix-30 occupy in a rack?
Published May 8th, 2023 by Ashley Roeder
Answer The TouchMix-30 occupies 10 spaces in a traditional 19-inch universal rack. However, if you wish to have cables connected for other gear in a rack, 12 spaces would allow enough clearance for those connections.
How To | Connect the eight wall plates with just two jacks on the MP-M Mixer.
Published May 10th, 2023 by Ashley Roeder
Procedure There are two ports on the back of the MP-M mixers that can support up to four MFC controllers daisy chained with up to 250m of total cable length per connection.
FAQ | Does TouchMix record the dynamics/eq/fx?
Published May 8th, 2023 by Ashley Roeder
Answer TouchMix mixers record at the gain stage (trim pots) of the mixer. This means that it prints the direct signal from the pre-amp/line inputs of the mixer.
FAQ | How many pole cups does the CP Series have?
Published May 10th, 2023 by Ashley Roeder
Answer The CP Series will have a single zero degree pole cup is located on the bottom of the loudspeaker.
FAQ | Are the mic preamp settings recallable on the TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer No, the mic preamps are analog (set using the on-board knobs).
FAQ | If I adjust any DSP settings on a K.2 loudspeakers (such as subwoofer high-pass filter, EQ or delay), is the Mix Out signal affected or just that loudspeaker?
Published May 10th, 2023 by Ashley Roeder
Answer The MIX OUT XLR output is a Line level analog mix of Inputs A, B, and C. The MIX OUT signal is Post Gain so any adjustments made to the gain of any of the three channels affects the output signal. However, the MIX OUT is Pre-DSP, therefore does not contain any DSP processing. All user adjustable signal processing (such as subwoofer high-pas
FAQ | Should I use a GX7 or a PLX 3602 for my loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer If you do not require the additional features of the PLX 3602 (adjustable input configuration, selectable clip limiters, and selectable per-channel high and low pass filters) then the GX7 would be an adequate substitute for the PLX 3602. The PLX 3602 also can provide power to a 2 ohm load and work in bridge mono mode.
Tip | SIP softphone integration with Q-SYS.
Published May 10th, 2023 by Ashley Roeder
Advice The Q-SYS Softphone SIP Integration Worksheet features a general overview, and planning steps IP address, proxy and subscriber information, and Voice Codec Support. In addition to the link, it can also be found in the qsc.com document library, on the Corporate AV page of System Solutions, and on the individual landing pages for each of the Q
FAQ | Are there any times when my K.2 loudspeaker will not go into Auto-Standby?
Published May 9th, 2023 by Ashley Roeder
Answer If you have a mobile device connected to the 3.5mm Input and turned down, there may still be enough crosstalk that the loudspeaker is detecting light signal. Likewise, if you have Input B set to HI-Z for a passive instrument, and have unplugged that instrument, there will be enough noise present on that High Impedance input that the loudspeak
FAQ | Why did you replace the single rotating Tilt-Direct pole-cup with a dual pole-cup on the new K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer While the rotating Tilt-Direct™ pole-cup was certainly innovative at the time, it did have one minor flaw: using the -7.5 degree down angle actually shifted the weight of the loudspeaker away from the C/G (Center-of-Gravity). The new dual pole-cup ensures that the K.2 loudspeaker always rests on the C/G.
How To | Use the TouchMix User Buttons to un-mute ALL channels.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Utility Under Selection Column-Touch Clear Under Detail Column Touch All Mutes Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Unmute All User Button, all Channels that have bee
FAQ | How does the KS212C differ from the KSub?
Published May 9th, 2023 by Ashley Roeder
Answer The KSub is a single chamber 4th Order Bandpass system that is optimized for compactness and portability. In order to achieve cardioid coverage, the KS212C Cardioid Sub requires a somewhat larger foot-print. It also uses a dual-chamber, 6th Order Bandpass design with one compartment firing forward while the other is rear-firing. Additionally,
How To | Use to the "Line Out" output on a K or KW loudspeaker.
Published May 10th, 2023 by Ashley Roeder
Procedure The Line out output on a K or KW series loudspeaker is somewhat different from the direct outputs below each input. The line output is a summed output in which the 2 channels on the speaker are combined and sent out post gain. When a speaker is connected using this output, the receiving speaker no longer controls its own gain. The sending
FAQ | What kind of microphone should I use when I use the TouchMix Room Tuning Wizard? Can I use a vocal mic?
Published May 9th, 2023 by Ashley Roeder
Answer Many vocal microphones have a rise in their high-frequency response. For example, an SM58 has a frequency response that rises up to 5 dB between 2 kHz and 10 kHz. If these microphones are used the resulting room tuning will have a corresponding dip. A microphone with fairly flat frequency response will provide good results. There are a numbe
FAQ | What does the Limit LED on the CP Series loudspeakers indicate?
Published May 10th, 2023 by Ashley Roeder
Answer The Limit LED flickering on and off with dynamic peaks in the music is normal operation. If the LED is lit continuously, the loudspeaker is protecting itself from excessive level and there may be degradation in sound quality.
FAQ | What is the bandwidth of the notch filters in the TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer 1/12 octave.
FAQ | Will there be a digital snake available for TouchMix-30 Pro?
Published May 9th, 2023 by Ashley Roeder
Answer No digital snake is planned for the TouchMix-30 Pro.
Troubleshooting | TouchMix recording session will not load
Published May 9th, 2023 by Ashley Roeder
Problem TouchMix recording session will not load. Causes There are instances when a TouchMix may have trouble loading a recording session. Some examples of this are, when a Touchmix unit is powered down before stopping a multi-track recording session, a sudden loss of power during recording, or prematurely disconnecting the USB drive from the mixer
How To | Record/Stop the Transport with a User Button on TouchMix.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Recording Under Selection Column-Touch Transport Under Detail Column Touch Record/Stop Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Record/Stop User Button you will Record or
FAQ | What is the difference between a Preset and a Scene in regards to the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer A Preset is a factory “voice” developed for specific applications (for example, floor monitor, headset microphone or bass guitar). A Scene is a total snapshot of all changes you have made, and includes input type selected, preset selected, crossover selected, plus any edits to delay or equalization.
How To | Play/Stop the Transport with a User Button on TouchMix.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Recording Under Selection Column-Touch Transport Under Detail Column Touch Play/Stop Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Play/Stop User Button you will Play or Stop
How To | Use the TouchMix User Buttons force highlighted Fader volume turn off.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Utility Under Selection Column-Touch Selected Parameter Under Detail Column Touch Fader Off Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the FDR Off User Button, any Highlighted
Tip | Clubs and Venues using K.2 Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 Clubs and Venues Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for clubs and venues.
Tip | KS212C Cardioid Subwoofer Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The KS212C Cardioid Subwoofer Application Guide contains a wealth of information in regards to design configuration, system setup, and typical applications for optimal deployment of the KS212C.
Tip | DJ's and Mobile Entertainers K.2 Series Loudspeaker Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 DJ/Mobile Entertainment Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for DJ's and Mobile Entertainer's.
Tip | QSC's WL2082i (Installed Line Array) Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The WL2082i Application Guide features a wealth of information on the model lineup, wiring connections, system set up diagrams. In addition to the link below, it can also be found in the qsc.com document library, and on the individual landing pages of both the WL2082i and all of the CXD series amplifiers.
FAQ | Can I pole mount (2) KLA12 loudspeakers on stop of (2) KS118 subwoofers?
Published May 9th, 2023 by Ashley Roeder
Answer Unfortunately, no. This can create an unsafe weight distribution due to pole positioning. Side by side deployment is best used with the KS118's in this instance. For proper/approved pole mounting configurations, please consult pages 12 and 13 of the KS Series User Manual.
FAQ | Can I daisy chain CP Series loudspeakers together?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Simply plug your audio source into Channel A, B, or C on the first CP Series loudspeaker, and connect the Mix Out to the Channel A input of the next loudspeaker in the line. Repeat as necessary. A maximum of 4 loudspeakers (3 daisy chains) is recommended to maintain a low noise floor in the system.
FAQ | Can I hook up an external word clock to the TouchMix-30?
Published May 8th, 2023 by Ashley Roeder
Answer At this time, there is no clock sync connection that can use a third-party word clock device (e.g., Apogee Big Ben, Antelope Audio, Black Lion).
FAQ | Can I name my Scenes in the new K.2 series of loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer No. The Scenes are simply numbered User 1-5.
FAQ | Can I permanently mount the CP Series in an installation?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. By utilizing the YOKE bracket accessory (sold separately) you can mount either CP Series loudspeaker horizontally or vertically to any solid surface. (See local rigging codes for rules and guidelines.)
FAQ | Can I plug my Hi-Z instrument (guitar/bass/etc.) directly into an input on the CP Series?
Published May 9th, 2023 by Ashley Roeder
Answer The CP Series does not have a dedicated Hi-Z input function, so it is recommended to use a passive DI box for connecting those types of instruments to a CP Series input.
FAQ | Can I mix and match my CP Series with K, K.2, or KW Series loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer It is best to avoid covering the same listening area with different loudspeakers, but mixing and matching different loudspeakers for different jobs is fine. For example if you are using K.2 loudspeakers for your mains and CP for your monitors, then this will work perfectly fine. What is not recommended however is attempting to “array” CP l
FAQ | Can I use a KW181 with an HPR-series powered loudspeaker?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Although the HPR powered loudspeaker series was based on RMX amplifier technology, the KW181 powered subwoofer has been ported to match the HPR 181 powered subwoofer, so they can be substituted for one-another.
FAQ | Can I send audio from my wireless device to my Touchmix thru the Wi-Fi dongle?
Published May 9th, 2023 by Ashley Roeder
Answer No, the Wi-Fi dongle is used only for control of the Touchmix unit.
FAQ | Can I use my existing KSUB with any K.2 model?
Published May 9th, 2023 by Ashley Roeder
Answer Yes and no. The smaller K8.2 and K10.2 are a suitable one-to-one match for the existing KSUB. Simply go to the crossover section and select the 100Hz setting. The larger K12.2 however will over-power the KSUB and is not deemed a suitable match.
FAQ | Can I use the the TouchMix automatic microphone mixer to mix my band?
Published May 9th, 2023 by Ashley Roeder
Answer Automatic microphone mixers are intended primarily for speech applications such as panel discussions. They are also sometimes used in theatrical sound reinforcement. Automatic microphone mixers are not useful for mixing an entire band. That said, they are sometimes used for mixing similar things such as a horn section or backup singer s.
FAQ | Can I use the new KS212c Cardioid Sub with any K.2 model?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. In the crossover section, simply select 80Hz which is phase-optimized for the KS Series.
FAQ | How many CP Series loudspeakers can I use on a standard 15A circuit?
Published May 10th, 2023 by Ashley Roeder
Answer With the low current draw of the incredibly efficient Class D amplifier in CP Series, you can use up to ten CP Series loudspeakers on a 15A ci r cuit.
FAQ | Can I plug a Lo/Z input into a CP series loudspeaker?
Published May 9th, 2023 by Ashley Roeder
Answer No. Guitars, basses, and other Lo/Z type signals would need a preamp or DI box to balance the signal before hitting the input of the CP series loudspeaker.
FAQ | Do the GX Series of amplifiers have universal power supplies?
Published May 9th, 2023 by Ashley Roeder
Answer No. These amplifiers are region-specific, as the power supplies are the linear type.
FAQ | Is the K TOTE compatible with both legacy K and K.2 series?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. They can be used interchangeably.
FAQ | Is the 3.5mm TRS mini-jack input on the K.2 series of loudspeakers actually Stereo?
Published May 10th, 2023 by Ashley Roeder
Answer It will accept a stereo source, but will always sum this down to Mono.
FAQ | Is the K.2 Series really more powerful than the legacy K models?
Published May 10th, 2023 by Ashley Roeder
Answer Yes. The K.2 Series utilizes a new amplifier system that offers nearly double the power to the LF driver than did legacy K Series, while utilizing a smaller, more appropriately sized amplifier for the HF driver. Legacy K Series amplifiers were measured on a test-bench to deliver up to 500W+500W into an optimal load, with Peaks of 1000W. In c
FAQ | Is the M10 KIT-C compatible with both legacy K and K.2 Series?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Please note however that the K.2 includes an integrated Pull-back point, therefore only two (2) eyebolts are required for flying the K.2 models, as compared with legacy K which requires three (3).
FAQ | What does K.2 stand for?
Published May 10th, 2023 by Ashley Roeder
Answer The .2 indicates that this is the new, 2nd generation K Series.
FAQ | Is the TouchMix automatic microphone mixer a “Dugan”?
Published May 9th, 2023 by Ashley Roeder
Answer No. Only products manufactured or licensed by Dan Dugan Sound Design may use the name Dugan.
FAQ | The Stereo Inputs 29/30 on the TouchMix-30 Pro appear on both the front panel and the rear panel. What's happening?
Published May 9th, 2023 by Ashley Roeder
Answer The rear panel inputs are balanced and intended to receive line-level signal from devices such as professional video gear or another mixer. The front panel jack is intended for use with the outputs of smart-phones or other music players. Audio from either input is controlled by mixer channels 29/30. It is possible to bring audio into both set
FAQ | What is the maximum Delay time available on the KS118?
Published May 10th, 2023 by Ashley Roeder
Answer The maximum Delay time is 100 ms, which equates to approximately 112.6 ft (34.3 m).
FAQ | What is the range of the USB Wi-Fi Adapter included with the TouchMix-8 and TouchMix 16 mixers?
Published May 9th, 2023 by Ashley Roeder
Answer Approximately 50 to 75 ft. (15 to 22 m) but range and connection reliability can be greatly reduced by obstructions, position of the devices and interference from other radio frequency energy.
FAQ | What loudspeakers does the 36" pole for the KW181 and KS118 support?
Published May 10th, 2023 by Ashley Roeder
Answer Refer to the KW181 and KS118 user manuals for pole-mounting instructions and limitations. The following are answers to questions we have received in the past. In all cases, you must consider the stability of the base, pole mount socket, and top box. It is unsafe to mount a 200 lb non-QSC loudspeaker to the 36" pole. QSC does not recommend usi
FAQ | How many Scenes can I store in the new K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer You can store five (5) User Scenes.
How To | Make DSP settings (presets/scenes etc.) and input gains tamper-proof on the K.2 series of loudspeakers.
Published May 10th, 2023 by Ashley Roeder
Procedure An accessory Lock-out Cover (K.2-LOC) is available.
FAQ | Will the TouchMix automatic microphone mixer affect my Aux Sends?
Published May 9th, 2023 by Ashley Roeder
Answer Only post-fader Aux Sends will be effected by the automatic microphone mixer.
FAQ | Will the settings of the channel high and low-cut filters effect the TouchMix automatic microphone mixer?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. These filters may be used to prevent sound (such as air-handling noise) that is above and below the range of speech from affecting the operation of the automatic microphone mixer.
FAQ | Are there buffer limits for the clipboard in a Touchmix?
Published May 8th, 2023 by Ashley Roeder
Answer No, any page that has settings in the mix/dynamics/fx/eq/channel/aux..etc can be copied.
FAQ | Is the K YOKE compatible with both legacy K and K.2 series?
Published May 9th, 2023 by Ashley Roeder
Answer No. The K.2 uses a new design of Yoke brackets, specific to this Series.
FAQ | What is the CP8 and CP12 yoke bolt size for the attachment knobs?
Published May 10th, 2023 by Ashley Roeder
Answer The bolt is a metric 8mm with 1.25mm thread, 20mm long. This is commonly referred to as M8-1.25x20mm.
FAQ | What kind of automatic microphone mixer is the TouchMix automatic mixer?
Published May 9th, 2023 by Ashley Roeder
Answer The TouchMix automatic microphone mixer is a gain-sharing design. This means that it is continuously comparing the levels of all the assigned channels with the level of each individual channel and reallocating gain by giving more to the active channels and taking gain from inactive channels.
FAQ | Where should I set the gain knobs on my K and KW loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer There is no definitive or best setting for the gain knobs. For best results, we recommend slowly turning the gain up until you reach the point of clipping, then back the gain down until the clipping stops. This is will give you the most gain from the speaker without doing undue damage to the speakers.
FAQ | Why is there no USB Wi-Fi Adapter supplied with the TouchMix-30 Pro?
Published May 9th, 2023 by Ashley Roeder
Answer The TouchMix-30 Pro is more likely to be used in applications where distances are greater and where there is more potential for other radio frequency interference. For these applications, an external router with higher power and more efficient antenna is recommended.
FAQ | What is the continuous power rating for the KS118?
Published May 10th, 2023 by Ashley Roeder
Answer As compared to the KW181 had 2 x 500W continuous (1000W cont, 2000W peak) amplifiers bridged into the 18” driver, the KS118 has 2 x 900W continuous (1800W cont, 3600W peak) amplifiers bridged into a new, tour-grade 18” woofer.
FAQ | Why is there no DEEP setting on the K.2 series of loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer DEEP™ (Digital Extension and Excursion Processing) is now built into a number of Presets, including Dance, Live, Bass Amp and Studio Monitor. If the user feels there is too much bass present, it can always be dialed-back through the unit’s equalization settings.
How To | Connect KW181/KSub with K/KW powered loudspeaker.
Published May 10th, 2023 by Ashley Roeder
Procedure All of the outputs on K and KW series loudspeakers are full range, without crossovers. Since the crossover is handled internally in the DSP of the loudspeaker, and all outputs are parallel-through connections, there is no set order for sending audio to them. Whichever way is the most clean and practical for your setup will work correctly.
How To | Use the TouchMix User Buttons to force highlighted Fader or Knob to go "0"db (unity).
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Utility Under Selection Column-Touch Selected Parameter Under Detail Column Touch Fader to 0 db Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the 0 db User Button, any Highlighted
How To | Use the TouchMix User Buttons to get to the FX Wizard.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Other Under Detail Column Touch FX Wizard Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the FX Wizard User Button you will be taken Direc
FAQ | Does the CP Series utilize the same amp as the legacy K Series?
Published May 9th, 2023 by Ashley Roeder
Answer No, the amplifier in the CP Series is an all new, convection-cooled Class D amplifier that is distributed (800 W + 200 W Peak) to give the woofer and the compression driver more appropriate power for optimal performance.
How To | Use the TouchMix User Buttons to get directly to a particular DCA fade. (i.e., drums, vocals, KB, etc.).
Published May 9th, 2023 by Ashley Roeder
Procedure Name Channel you need to get to fast, (Drums, Vocals, KB etc.) Go to Menu Go to User Buttons Under Action Column Touch-Select Under Selection Column-Touch DCA Fader Under Detail Column Touch Named Channel you need to get to Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store
FAQ | What are the installation options for CP Series loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer You can use the CP yoke or the speaker pole cup for installation. Note The CP series does not offer rigging points to fly the speakers.
FAQ | What are the sample rate and audio bit depth options for the TouchMix Series?
Published May 9th, 2023 by Ashley Roeder
Answer The audio sample rate and bit depth specifications for TouchMix Series mixers are: 24-bit AD/DA I/O converters 32-bit floating point internal processing 44.1 kHz or 48 kHz sample rate, switchable.
FAQ | Can I move more than one fader at a time on the TouchMix-30
Published May 9th, 2023 by Ashley Roeder
Answer Yes, on both the mixer and an external device.
FAQ | Do you have any instructions or guides for using my TouchMix-30 Pro for Control Room Monitoring?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, below is a link to the TouchMix-30 Pro Control Room Monitoring tech note. It contains step by step instructions of how to setup and implement just that very thing. https://www.qsc.com/resource-files/productresources/mix/30/q_tn_mix_tmix-30_pro_controlroommonitoring.pdf
How To | Add the new Wideline 8 (WL-3082) voice into a Q-SYS design.
Published May 10th, 2023 by Ashley Roeder
Procedure If your design already has a WideLine 8 voice in it, the file will stay the same as previously saved in versions prior to Q-SYS Designer Software 8.3. To take advantage of the new voicing. Delete the old WideLine 8 voice from the file. Then add the new inventory item of WideLine 8. The newly added WideLine 8 voice will be the newer voic
FAQ | Why do my recordings sounds like they are out of sync or slowed down/sped up from my Touchmix when imported in a DAW?
Published May 9th, 2023 by Ashley Roeder
Answer This is usually due to the initial recording being done on a hard drive that is under performing and can not keep up with recording from the Touchmix. We always recommend using a Solid State Hard Drive, with a write speed of over 150mb a sec, USB bus powered, and able to be formatted to FAT32. *Note* While Thumb Drives can be used for update
How To | Use the TouchMix User Buttons to get to ALL (8) DCA faders.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Other Under Detail Column Touch DCA Faders Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the DCA Faders User Button you will be taken Dir
FAQ | Should I create a new Touchmix recording session every time I start a new recording?
Published May 10th, 2023 by Ashley Roeder
Answer Yes, it is recommended that you create a new TouchMix session every time you are going to start a new recording. There are times where users will not ever create a new session and they are automatically recording into the "Default" session folder the TouchMix creates on a USB drive the moment it is inserted into the TouchMix. If you continue
FAQ | FAQ: Are the KLA Series loudspeakers IP rated?
Published May 9th, 2023 by Ashley Roeder
Answer The KLA Series loudspeakers are intended for installed audio systems in a climate controlled environment. They are not IP rated for permanent outdoor installations.
FAQ | Is the fan in the K.2 Series variable speed?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Once the amplifier reaches a certain temperature, the fan engages at very a low speed, and as the amplifier heats up, a clever algorithm in the DSP will instruct the fan to speed up accordingly.
FAQ | What is the GXD amplifier input to output latency?
Published May 10th, 2023 by Ashley Roeder
Answer The input to output latency of the GXD series amplifiers is 100us or 100 microseconds. This is fixed, regardless of processing used, unless delay is applied.
FAQ | Does the CP Series have Bluetooth connectivity?
Published May 9th, 2023 by Ashley Roeder
Answer No.
FAQ | Why did you replace the Phono RCA with a 3.5mm (1/8”) TRS mini-jack input on the new K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer Believe it or not, when QSC began developing the original K series in 2006, there was no such thing as an iPhone. The original phono RCA inputs were actually intended for common DJ Mixers and CD Players at that time. Since the introduction of the iPhone in 2007 there has been a rapid stream of smart devices that have completely changed the wa
FAQ | Can the Cardioid pattern be turned off of the KS212C?
Published May 9th, 2023 by Ashley Roeder
Answer No. Since the KS212C Cardioid Sub is uniquely designed as a single-box cardioid solution, the Cardioid Pattern is always active.
How To | Deploy a KW181 Sub in Ease Focus.
Published May 9th, 2023 by Ashley Roeder
Procedure The KW181 is not available for use in the free versions of AFMG Ease Focus 2 or 3. As a workaround, follow this procedure to add a KW181 sub to a Focus project: Add a KLA12 loudspeaker to the project. In the KLA12 object properties, set the Setup parameter to KLA12 to KLA181 (you can use either rear or front pullback). Change the Box Count
FAQ | Does the KS212C Cardioid Sub include a Speaker pole?
Published May 9th, 2023 by Ashley Roeder
Answer Yes — a 26" length Speaker Pole is included (same as KSub).
FAQ | What accessories are available for the CP Series?
Published May 10th, 2023 by Ashley Roeder
Answer Both CP models will have a tote bag, outdoor weather cover, and yoke (U-bracket) mounts available.
FAQ | How many DCA and mute groups do the TouchMix-8 and TouchMix-16 mixers have?
Published May 9th, 2023 by Ashley Roeder
Answer There are eight DCA groups plus eight mute groups.
How To | Use the TouchMix User Buttons to get to the Main or Aux 1/3 Octave Output EQ.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Output EQ Under Detail Column Touch Main (L/R) or Any Aux 1-14 Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you touch the Main or Aux Filter User
FAQ | When should I use hard links in Q-SYS?
Published May 10th, 2023 by Ashley Roeder
Answer Hard links only apply to Q-SYS Designer and the UCI Viewer app. If a Q-SYS Core processor cannot be discovered (for example, if the Core is on a remote network), you can specify the target IP address of that Core. Provided there is sufficient routing in place, Q-SYS devices could be on the same or a different subnet than the computer running
FAQ | On the TouchMix, are aux buses pre- and post-fader selectable?
Published May 9th, 2023 by Ashley Roeder
Answer Yes.
How To | Use the TouchMix User Buttons to get to any Input Channel (4) Band Parametric EQ.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Input EQ Under Detail Column Touch Channels 1-24 or Stereo in 25/26, 27/28, 29/30 Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you touch the Input
FAQ | Can I insert outboard effects into a channel on the Touchmix?
Published May 9th, 2023 by Ashley Roeder
Answer No, but the included dynamic processing and four high-quality effects channels should make outboard effects or processors unnecessary.
FAQ | What is "Solo in Place" & how is it used on my TouchMix-30 Pro?
Published May 9th, 2023 by Ashley Roeder
Answer Solo In Place (SIP) is a handy function for system set up. SIP mutes all the mixer inputs except the input (or inputs) that is (or are) soloed. The "Solo In Place" part means that the channel is still routed to wherever it was routed before SIP was engaged. It is used as an alternative to manually muting all the channels other than the one t
FAQ | Why is there no boost on the 4-band user EQ on the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer It is a best practice among sound professionals to handle loudspeaker equalization by cutting frequencies that are excessive rather than by boosting frequencies that are considered as lacking. Offering cut-only equalization has the added benefit of minimizing the risk of feedback.
How To | Playback ALL tracks at once on the TouchMix.
Published May 10th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Recording Under Selection Column-Touch Do for All Tracks Under Detail Column Touch Toggle Mic/Track Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button Touch Rec/Play Tab Touch Record Mode Tab Externa
Troubleshooting | K.2 Loudspeaker Does Not Reproduce Low Frequencies
Published May 9th, 2023 by Ashley Roeder
Affected Products Hardware Model/Series K.2 Loudspeaker Software All Problem Loudspeaker passes audio, but produces a low frequency output. Solution | Workaround Verify the following: The loudspeaker is receiving a full range audio signal. If another loudspeaker is available, use it to check the audio signal. Reset the loudspeaker to factory defau
FAQ | Are commercially available USB Wi-Fi Adapters compatible with TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer QSC does not support the use of adapters other than those QSC supplies. A spare / replacement may be purchased here .
How To | View MAC addresses with Wi-Fi dongle on TouchMix 8 or 16.
Published May 9th, 2023 by Ashley Roeder
Procedure Equipment Required: TM-8 / TM-16 / TM-30 WindStar Wi-Fi Dongle Wi-Fi Router with admin rights Visible DHCP client list Computer with network access to the Wi-Fi router Connect the mixer to an existing Wi-Fi network that you have admin access on so that you can see the network's DHCP Client List. From there you should be able to see t
FAQ | Can scenes/presets on the TouchMix be saved to external memory for sharing?
Published May 9th, 2023 by Ashley Roeder
Answer Yes, in addition to internal memory, user scenes can be saved to external USB memory devices as described in the Touchmix User Manual .
FAQ | Can I run my GX amplifier in bridged-mono?
Published May 9th, 2023 by Ashley Roeder
Answer No, the GX series does not have 2-Ohm or Bridged-Mono capability as part of their design to be a more cost-effective amplifier. If you require a Bridged-Mono amplifier, try the RMX or PLX series instead.
FAQ | How do I make my DSP settings (presets/scenes etc.) and input gains on the KS118 tamper-proof?
Published May 10th, 2023 by Ashley Roeder
Answer An accessory Lock-out Cover (KS-LOC) is available, and sold separately.
FAQ | What external media can the TouchMix record to?
Published May 9th, 2023 by Ashley Roeder
Answer You can record to an external powered HDD (7200 rpm min) or SSD (minimum write speed of 150mbps) for multi-track recording, or to a USB 3.0 memory stick for stereo recording. For more information on required hard drive specifications and qualified hard drives, you can view our Qualified Hard Drives page. Note Your drive will need to be form
How To | Use the TouchMix User Buttons to clear all channels that are in the Cue mode.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Utility Under Selection Column-Touch Clear Under Detail Column Touch Cue Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Clear Cue User Button, all Channels that have been in CU
How To | Download and Install TouchMix File.
Published May 9th, 2023 by Ashley Roeder
Procedure There are two ways to download TouchMix Files. From the FILES Window On the Main Navigation Bar click on “FILES” On the left hand side click on “Libraries” Next, click on the Libraries of the File Type you are interested in. Click on the name of the file you want to download. From a Posted Article From the TouchMix Community Home Scre
FAQ | What is the PLD amplifier latency?
Published May 10th, 2023 by Ashley Roeder
Answer PLD amplifier input to output latency is approximately 760uS or .76 milliseconds.
How To | Use the TouchMix User Buttons to set the Tap Tempo when using the Mon/Stereo Delay or the Stereo Delay.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Tap Tempo Under Selection Column-Touch Mono Delay, Stereo Delay L or Stereo Delay R Under Detail Column Touch FX1-FX8 Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Tap Tempo U
How To | Find out why there so many audio files after importing audio files in to a DAW.
Published May 9th, 2023 by Ashley Roeder
Procedure Application Guide > TouchMix > DAW Utility > File Import In general, it is possible to have more than one audio file per track. This is especially true if the user has started and stopped and then restarted the recording on the same track multiple times in the same session. Each time a recording is started and stopped in the s
FAQ | Does the K.2 Series only go 1dB louder than its predecessor?
Published May 10th, 2023 by Ashley Roeder
Answer No. Back in 2009 when the legacy K Series was first introduced, there was no common industry practice for determining Maximum SPL of a self-powered loudspeaker therefore the Maximum SPL was originally calculated, in the same way that all non-powered loudspeakers are calculated. By comparison, the Maximum SPL for the new K.2 Series was actual
FAQ | After exporting tracks from my DAW and making them into a TouchMix session using the DAW Utility, the tracks won’t play on my TouchMix. What’s wrong?
Published May 9th, 2023 by Ashley Roeder
Answer If any track from the DAW was exported as a stereo .wav file, TouchMix will not play the session properly. Check the export settings of your DAW, make sure it is exporting all tracks as mono .wav files and export the tracks again.
How To | Use iRig for TouchMix live streaming.
Published May 8th, 2023 by Ashley Roeder
Procedure The iRig is a powerful tool for streaming audio from the TouchMix 8/16 into a computer or a cell phone. There are two connection types from the mixer: Mono Feed Through one mono output of the mixer to the line level input of the iRig with a female XLR to ¼ TS or through the Aux ¾ output on your TouchMix 8 to the iRig (¼ TS to ¼ TS). St
FAQ | Does the KS212C Cardioid Sub include Casters?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. Four 3.0" (76 mm) ball-bearing casters are pre-fitted to the rear.
FAQ | Why does my K.2 not show up in the updater screen?
Published May 9th, 2023 by Ashley Roeder
Answer Using "Power Only" USB cables causes this issue. When updating K.2 series speakers, make sure you are using a Data or Data/Power USB-based cable.
Troubleshooting | CP or K.2 Loudspeaker has distorted sound on the mixer output
Published May 10th, 2023 by Ashley Roeder
Affected Products Hardware Model/Series CP & K.2 Series Loudspeakers Software N/A Problem Using Line Level, Mix Out on CP or K.2 Loudspeaker cause a Distortion Sound on the mixer output. Solution | Workaround Verify the following: The loudspeaker is producing a clean, full-range audio signal by itself. If another loudspeaker is available, use it
Tip | Live Bands using K.2 Series Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The QSC K.2 Live Bands Application Guide contains a wealth of recommendations, information, and instructions in regards to specific configurations and setups for Live Bands.
FAQ | What is the Mic Boost button for on Channel B on the CP Series loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer When pressed, a +25dB boost will be applied to Channel B. A yellow LED will indicate that the Mic Boost is engaged. This is for use with most dynamic, hand-held mic r ophones or audio sources that have a low line level signal.
Tip | QSC's E Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice The E Series Loudspeakers Application Guide features a wealth of information on the model lineup, wiring connections, system set up diagrams. In addition to the link below, it can also be found in the qsc.com document library, and on the individual landing pages for each of the E Series loudspeakers.
FAQ | Can the RJ45 connector on the Touchmix 30 be used with digital snake?
Published May 8th, 2023 by Ashley Roeder
Answer No. The RJ45 connection on the mixer is for a router for wireless control of the unit only.
FAQ | Are the "CK" Series speakers the same as the KW or K Series of loudspeakers?
Published May 9th, 2023 by Ashley Roeder
Answer No. The DSP programming within the amp module is different between all the series.
FAQ | Can I parallel signal GX series amplifiers?
Published May 9th, 2023 by Ashley Roeder
Answer Yes. These amplifiers have a balanced 1/4 inch jack (next to the XLR) on each channel. These are full range pass-through.
FAQ | The Feedback Wizard doesn't seem to be doing anything on my TouchMix-30 Pro. The channel fader isn't moving.
Published May 9th, 2023 by Ashley Roeder
Answer This can happen if the environment is too quiet or if the only noise in the space is low frequency noise such as air-handling noise. The solution is to apply a little noise using the noise control located on the lower left corner of the Anti-Feedback Wizard screen. One other possibility is that the inputs are muted or that noise gates are pr
How To | Format LaCie 500GB hard drive for use with TouchMix mixer.
Published May 9th, 2023 by Ashley Roeder
Procedure While this drive is included on our qualified drives list for use with the TouchMix series, it requires a unique process for properly formatting it to FAT32. This particular drive comes with a format utility that is required to run when the drive is first connected to a computer system. This utility sets up and initializes the drive for us
How To | Insert a KLA181 into Ease Focus
Published May 10th, 2023 by Ashley Roeder
Procedure There is not an Ease file available for the KLA181. There is, however, a workaround: Add a KLA12 to the inventory. Under Object Properties, change setup to "KLA AF12 to KLA181-Rear Pull Back" or KLA AF12 to KLA181-Forward Pull Back". This will make the first box in the array a KLA181 by default. Change your box count to "1" You will now
How To | K.2 Firmware Installation > macOS
Published May 9th, 2023 by Ashley Roeder
Procedure Use the Terminal app to allow the K.2 Update Installer to run. The Terminal app is the macOS version of the Windows Command Prompt (CMD), which allows you to make a change at the root level to allow the K2Updater-2.0.1-osx-installer.app to run. Note The following instructions apply to macOS 10.13 and newer. Before proceeding, download the
Tip | Corporate Rental and Production Application Guide.
Published May 9th, 2023 by Ashley Roeder
Advice The TouchMix Application Guide for Event Production and Corporate AV features a wealth of information on Channel Presets, FX Mute, Wireless Control, and Multi-track Recording among other topics. In addition, it presents several different solutions for scenarios and applications for rental and production within the Corporate AV space.
FAQ | Can I link multiple Touchmix mixers digitally to act as a larger mixer?
Published May 8th, 2023 by Ashley Roeder
Answer No. The Touchmix mixers do not have the ability to patch together digitally to form a larger mixer. However, you can patch mixers together via the various inputs and outputs on what ever open channels you may wish to use.
How To | Use a TouchMix User Button to get to any input Channel Directly. (i.e. “Get to the CEO’s Mic Immediately”).
Published May 9th, 2023 by Ashley Roeder
Procedure Name Channel CEO or anything you need to get to fast, (Lead Singer, Guitar, KB etc.) Go to Menu Go to User Buttons Under Action Column Touch-Select Under Selection Column-Touch Input Fader Under Detail Column Touch CEO Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in th
How To | Stop the transport with a User Button on the TouchMix.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Recording Under Selection Column-Touch Transport Under Detail Column Touch Stop Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the Record/Stop User Button you will Stop the Transpo
FAQ | Can I use a 3rd party control system to control my TouchMix mixer?
Published May 8th, 2023 by Ashley Roeder
Answer No. The TouchMix family of mixers do not have an API available for use with a 3rd party control systems like Crestron or AMX. Remote control functionality will solely be achieved by using the TouchMix Control Apps for the TM-8 and TM-16 as well as the TM-30 respectively. They are available for IOS and Android mobile devices.
FAQ | Will the built-in power amp of my K/KW speaker power an external passive speaker?
Published May 10th, 2023 by Ashley Roeder
Answer No, there is no power amp output from a K/KW loudspeaker, however you can output your signal to another powered speaker or power amplifier to power a passive speaker.
FAQ | What is the net weight of the KS212C Cardioid Sub?
Published May 10th, 2023 by Ashley Roeder
Answer 90 lbs (41 kg)
Troubleshooting | K.2 Loudspeaker - Input connector lock
Published May 9th, 2023 by Ashley Roeder
Problem Unable to release the XLR audio cable from the input jack. Solution | Workaround Firmly press down the release mechanism on the input your cable is plugged into. Is the cable still stuck? Yes The unit will require service. Please visit the Support Policy to find an authorized service center. No The issue has been resolved.
FAQ | Can I use any kind of microphone for the RTA functions on a Touchmix?
Published May 8th, 2023 by Ashley Roeder
Answer RTA stands for real time analyzer, which is an instrument for measuring and graphically representing the acoustical behavior of a sound system in a room or environment. This function is a built-in feature of a QSC TouchMix digital mixer. Getting an accurate RTA reading requires an omnidirectional microphone with an extended flat frequency res
FAQ | Which K/KW/KLA models is the KS212C Cardioid Sub compatible with?
Published May 10th, 2023 by Ashley Roeder
Answer The new KS212C Cardioid Sub will work with all existing K, KW and KLA loudspeakers. Additionally the KS212C Cardioid Sub will also work with the passive E Series speakers (we strongly recommend GXD or PLD DSP-equipped amplifiers to power the E Series due to their on-board E Series preset tunings).
Tip | Setting up In Ear Monitors (IEM) with the TouchMix Mixer.
Published May 9th, 2023 by Ashley Roeder
Advice TouchMix mixers all have the capability to drive wired, stereo In Ear Monitors (IEM) directly. For performers such as keyboardists and drummers who stay at one place on stage, this is a simple and inexpensive way to use “ears”. Each TouchMix model handles the IEM drive a bit differently. TouchMix-8 The IEM output gets its mix from Auxes 3 an
FAQ | What is the paint specification for KW Series speakers?
Published May 10th, 2023 by Ashley Roeder
Answer Use these specifications for paint touch-ups: Binder Type: Water-acrylic Gloss Level: Half Matt Color: Graphite Black (RAL 9011)
FAQ | What Wi-Fi router should I use with TouchMix?
Published May 9th, 2023 by Ashley Roeder
Answer We have successfully used a wide range of external Wi-Fi routers from different manufactures including Apple, Cisco, Linksys, and Netgear. Unfortunately, QSC is unable to supply specific models due to the wide range of options and the speed at which manufactures will add or replace router models. So with that said, here are the common ne
FAQ | Is the KS118 flyable?
Published May 10th, 2023 by Ashley Roeder
Answer The KS118 does not have hardware intended for flying. For a flyable sub, please see the KLA181 or passive GP118-sw.
How To | Arm ALL tracks at once to record on TouchMix.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Recording Under Selection Column-Touch Do for All Tracks Under Detail Column Touch Toggle Arm Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button Touch Rec/Play Tab Touch Record Mode Tab External Reco
FAQ | Does the TouchMix series use log taper or linear taper pots?
Published May 8th, 2023 by Ashley Roeder
Answer The answer depends on the model: The TouchMix-16 uses log taper pots. The newer TouchMix-8 and TouchMix-30 Pro use linear taper pots. This decision was based on listening to TouchMix-16 customer feedback. For the TouchMix-16, this just means you need to turn up the gain pot slightly more compared to the other models. Use the Gain Wizard to he
How To | Use the TouchMix User Buttons to get to the FX Overview screen.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Other Under Detail Column Touch FX Overview Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you Touch the FX Overview User Button you will be taken D
How To | Use the TouchMix User Buttons to get to the output notch Filter/Anti Feedback screen.
Published May 9th, 2023 by Ashley Roeder
Procedure Go to Menu Go to User Buttons Under Action Column Touch-Go to Screen Under Selection Column-Touch Output Filters Under Detail Column Touch Main (L/R) or Any Aux 1-14 Assign User Button to any User Button 1-8 Touch Assign Button Are you sure screen will pop up, Touch Assign to store in that User Button When you touch the Main or Aux Filter
FAQ | Can I use my KS118 and KW181 subwoofers together?
Published May 9th, 2023 by Ashley Roeder
Answer While the tonality of the KS118 and the KW181 may not quite match, you can use them deployed in the same setup. The feet receivers on the side of the KS118 are placed to also receive the feet of the KW181, so by putting the KS118 on its side you can nest the KW181 on top of it securely.
How To | Connect TouchMix to an existing network in a facility.
Published May 9th, 2023 by Ashley Roeder
Procedure If the network has been set up by IT professionals, they may be reluctant to allow it. But if they do, they will want to know two things. What port do you want them to give you? Answer – any open port will work. The mixer will find it. What services to you need? Answer – none. The mixer implements zero-configuration networking using B
FAQ | What type of Speaker Pole Cup is on the KS212C Cardioid Sub?
Published May 10th, 2023 by Ashley Roeder
Answer The KS212C Cardioid Sub actually features two M20 threaded Pole Cups – one on the top (for vertical orientation of the sub) and one on the side (for horizontal orientation of the sub). There is no discernable audio difference in deploying the K Cardioid Sub in either a horizontal or vertical orientation.
Tip | Use DAW Interface with Mac Computers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice Directions for connecting to Mac Core Audio are included in the User Guide and the internal Info System under the "DAW Interface" topic. In addition, there is also a training video on the topic.
FAQ | Why does my clip light come on so quickly on my K/KW speaker?
Published May 10th, 2023 by Ashley Roeder
Answer There is no clip light, it's a limit indicator. The on-board DSP of the K/KW loudspeakers have multiple limit points preset from the factory, and this light indicates when one is activated. If there is no distortion, then there is no clipping occurring on the input. If you do experience distortion, please check the gain structure of the entir
Tip | Painting the K or K.2 Series Loudspeakers Application Guide.
Published May 10th, 2023 by Ashley Roeder
Advice Instructions are provided in the tech note on the recommended way to do just that.
FAQ | How many Presets are there on the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer There are eleven (11) Factory Presets including the Default voicing.
FAQ | Why are there only two models in the CP Series?
Published May 10th, 2023 by Ashley Roeder
Answer The “C” in CP is the key here. The CP Series is designed to be ultra-compact with high performance and a simple user interface. A 12” loudspeaker that is the size of most 10” powered loudspeakers, and an 8” loudspeaker that offers class-leading performance in a conveniently small cabinet gives you the ability to have a high-performing sound s
FAQ | Which RJ45 port on the router should I connect to my TouchMix?
Published May 8th, 2023 by Ashley Roeder
Answer Any port other than the Internet port. The Internet port will usually be a different color than the other ports.
FAQ | What is the HI-Z selection on Input 2 for on the K.2 series of loudspeakers?
Published May 10th, 2023 by Ashley Roeder
Answer The HI-Z (High Impedance) input is a 250 kΩ selection for passive instruments such as electric bass, acoustic guitar, mandolin, banjo, ukulele, etc.
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